General: • Our rates are net dealers and are non-exhaustive. • The website is the reference for the latest version of the forms and price. • Non-repairable parts are not charged. If you want them back, the shipping cost will be invoiced. • Cleaning fees of $46 applicable if part needs to be clean before repair. Repair: • Standard: 4 weeks • Fast: 2 weeks - $60 • Urgent: 3 days - $83 Click on ? on the website to see eligible parts Reman: • Reman delivered in 24/48 hours for all orders placed before 15:00 (EST), if stock available. • Loan for diagnostic is $265. Only 5 days. • Reman return restocking + transport 2-ways Warranty: • 24 months starting on invoices, date (from January 2023). • Contact us for RMA, if not fees are $132/part. • No warranty if end-users install the part themselves. • No guarantee if there has been water or traces of water in the part. • No warranty without video and/or photos. • A RSG replace by another Reman, the price of the current year applies. Assurances: • Standard delivery insurance covers up to 5$/ lb. • Additional delivery coverage: 5% of declared value. • Labor insurance: 15% of the declared value. • Labor insurance: Valid 1 time only with detail invoice to your client.
